Express Print Shop

The worst custumer service, the worst black business owner ever. How are you mad because I am simply asking you about your price difference? I live in the community , I am trying to tell her we came last month we’ll be back next month again, she had the nerve to tell me I’m manipulating her. The truth bother her so much she told me to get out of her store!!!! Mind you I placed and paid the order inside the store with her instructions. But arguing and comparing other business when all I ask you was!!! I placed that same order last month before for $78 now it’s $89 dollar. If you care about keeping your business door open, wouldn’t you be more delicates telling your custumer why the price went up. Black business do better!! Yes it is another source of money but there’s more to it! A very old light skin women who could be my mother let her emotions goes through her head and start shouting infront of employees by employee mostly young ppl! What kind of example are you really setting, they working with you today but tomorrow they’ll have their own business. When will the damn circle break? Society is you me and every one else.😩 I’m editing my review, because y’all can clearly see how she responded below! I’m not the only customer she have tried that with. Business classes are very much affordable, let’s put these money we’re getting to work chile!! You are simply ghetto! I would’ve never asked Walmart all these questions because they invest in marketing in order for the mass to be aware of their price being change and diff season. This mess of a front desk you have barely have clear instructions on how to place the order! Don’t get me wrong I am from the Caribbean I have an accent but Doing business with everyone require clear communication and also clear pronounciation. Like I said you could’ve of been my mother. My intentions was never to disrespect my elder!! But for you to come back and lying instead of holding your self accountable and see where the lack of professionalism is coming from then, your door will stay open for business but it’ll be a struggle and long days everyday for you! Good luck and I wish you a peaceful and better custumer service. Maybe the clock is ticking for retirement, emotions all over the place will be fumbling the bags sis!!

I was looking to get something custom made for my 20 year High School reunion in Chicago. I truly appreciate their patience with me and their efforts to make something i was happy with. I love the final product, and I look forward to wearing this at the Varsity Football Game where the School will do a tribute to the returning class of 2003. I highly recommend Express Print Shop for their fast services, friendly and kind staff.

I came in last minute needing shirts for my son's game the next day the customer service over all was great and price was affordable for a last minute order. I'm giving only 4 star because it was a small error on my daughter shirt but I'm sure they want made fixing Monday husband and wife both had great customer service overall stayed late to help me prepare for son game next day thanks

Excellent quality prints and customer service. My logo design was not fit for print and miss cupid edited it for me at a very reasonable price. I could not make it by to pick them up for two or three weeks and they were sure to send me reminders. When I did pick up the shirts they came out beautifully and far exceeded my expectations for the price! I will be returning soon for more hats and shirts. Thank you!!

I dislike having to leave a negative review! However, what I experienced at express print is anything less than a nightmare! The customer service was horrific with the owner referring to me as “people of your kind” merely because I inquire about an order that was beyond the seven business days as promised! The quality of the product was okay! But, I will double the pay for quality customer service! I actually feel sorry for the owner…! It’s a privilege to run a minority business, and you should be thankful that you still have customers! Sign “People of your kind” sister ha!

Horrible customer service. They asked to see Identification due to me picking up t shirts for my friend who called them and gave them my name. If you wanted to just see Identification that was fine. But they wanted a copy. Why??? In this world of today people are stealing peoples identity. I would have been ok with signing a receipt that I in fact received the item. Cupid was horrible telling me to come to her window and tell me she wasn’t going to give me the shirts that were paid for. I just agreed for my friends sake due to us leaving on a cruise for her birthday and claimed they aren’t open on the weekend. Prior to that they had the shirts thrown down for 2 weeks and didn’t even know who they belonged too. Ridiculous then told me that ship has sailed for her to take my ID but the man that was there took it after she told him it was up to him. Should have went to the white man!!!!